DELIVERY TIMES, PRICES, AND WARRANTIES

DELIVERY TIMES

Delivery times depend on the specific project we agree upon. A dog collar might take a week – while a complete shooting set with a gun slip and one or two bags might take 4–6 weeks. This also depends on how many orders are already in the queue.

Either way, this is something we will agree on during our initial dialogue.

Contact
You are always welcome to call me at +45 26 24 80 80 or send an email to contact@kumler-handcrafted.com

PRICES

Bespoke Commissions
This makes up the vast majority of the work done here. The price is ALWAYS agreed upon before we begin, based on a very precise job specification. For large projects involving many or expensive materials, a deposit may be required. This is also agreed upon before we start.

Repairs, Revitalization, Trophies, and Graphic Work
Some of this can be included in a pre-agreed fixed price. Other tasks are carried out on an hourly basis.

The hourly rate is based on the current average cost of a Danish craftsman.

My hourly rate:
DKK 500,00 plus VAT.
Approx 67,00 Euros plus VAT. 

Additional costs for materials may apply if they are of significant scope. AND this is also agreed upon prior to starting.

In certain cases, I travel to meet clients across the country for very large projects, or visit a specific supplier of raw materials where we select, for example, the exact leather for a project if I do not have the right piece in stock. These trips are billed at my hourly rate plus any bridge tolls.

Leather Goods
The leather products I deliver come with a lifetime warranty. As long as I am alive 😉

The warranty covers manufacturing defects on MY part. Long lists of terms and disclaimers could be written, but the short version is: if you take care of your items, they will last.

For example, if you place your gun slip or cartridge bag on top of a boiler/heater after a wet hunt so the leather is completely dried out after 2 years – the warranty does not apply. Let it dry naturally in a warm room over time.

Knives
If a knife comes apart, I will reassemble it free of charge. It has never happened, so I feel confident making that promise. If the silver tarnishes, if the handle surface becomes dull, or if the blade rusts, that is a matter of maintenance. No warranty applies.

Repairs
There is no warranty on repairs, as they are most often performed on “mature” (aged) materials. You will be informed from the start about what you can expect.

No matter what, you can always count on reaching out with any questions – and receiving completely fair treatment. I make my living from happy, reasonable customers. And if I have made a mistake – I will make it right.